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How do I request an invoice with my tax information?

Quick guide to obtain your invoice after your payment at Dushi


– How do I request an invoice with my tax information?

To request your invoice, you only need to send us your complete tax information along with proof of payment.
We issue invoices after payment and before the end of the month in which it was made.

Quote your project here:
👉 https://dushi.me/kb/


– What tax information do I need to send?

– Required information:

  • RFC
  • Business name or full name
  • Tax regime
  • CFDI use
  • Fiscal address (if applicable)
  • Email for invoice delivery
  • Proof of payment (screenshot or confirmation)

✔ It is essential that payment is confirmed to issue an invoice.
✔ Invoices are not issued without prior payment.


– When should I request my invoice?

You must request your invoice within the same month you made the payment.

Example:
If you paid on January 15, your invoice must be requested before January 31.


– How do I request my invoice step by step?

– 1. Make your payment

It can be through:

  • Stripe link (card)
  • SPEI transfer
  • Bank deposit

Payment methods explained here:
👉 https://dushi.me/en/what-payment-methods-do-you-accept/


– 2. Send your tax information

After payment, send us:

  • Your complete tax information
  • Proof of payment

– 3. Receive your invoice in your email

Once the information is confirmed, we issue your invoice and send it to your email.


– Can I request invoices in a different name than the payer?

Yes, as long as:

  • Payment is verified
  • Tax information is valid
  • The request is within the same month

– What happens if I forgot to request my invoice?

If the month ended, it is no longer possible to invoice payments from previous months due to SAT rules.

❌ Invoices are not issued with retroactive dates.


H2 – How do I know if my payment was confirmed?

Your payment is considered confirmed when:

  • Stripe approves it (card)
  • SPEI appears credited
  • The deposit is reflected

If you paid by card, check:
👉 https://dushi.me/en/can-i-pay-with-credit-or-debit-card/


– Can I request an invoice before paying?

No.
The law requires that invoices be issued after collection, never before.


– Who can request an invoice?

Clients who paid for:

  • Book printing
  • Catalogs
  • Magazines
  • Stickers
  • Any other service on the site

Services:


– Conclusion

Requesting an invoice is very simple:
You only need to send us your complete tax information and proof of payment within the same month.
After this, the invoice will arrive directly to your email.


– Ready to print and invoice?

Quote your project here:
👉 https://dushi.me/kb/

Open chat / KB